Shipping policy

Effective Date: 27 September 2026

At APRAA & PARMA, we are committed to delivering your orders safely and on time across India.

1. Shipping Availability

We currently ship orders to most serviceable locations across India through reputed courier and logistics partners.

2. Order Processing

  • Orders are normally processed within 1–2 business days after successful order confirmation.
  • Orders placed on Sundays or public holidays will be processed on the next working day.
  • During sales, festivals or promotional periods, processing may take slightly longer.

3. Delivery Time

  • Standard delivery generally takes 3–7 business days after dispatch.
  • Delivery time may vary depending on the customer's location, courier serviceability, weather conditions and other unforeseen circumstances.
  • Remote or non-serviceable areas may require additional delivery time.

4. Shipping Charges

  • Shipping charges, if applicable, will be displayed at checkout before the order is placed.
  • Any applicable shipping charges will be added to the order total.

5. Order Tracking

Once your order has been dispatched, we will provide tracking details through the contact information provided by you, where available.

You can use the tracking details to check the status of your shipment.

6. Delivery Delays

While we make every effort to deliver orders within the estimated timeframe, delays may occur due to:

  • Weather conditions
  • Courier/logistics issues
  • Natural disasters
  • Public holidays
  • Address-related issues
  • Events beyond our reasonable control

We appreciate your patience in such circumstances.

7. Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate delivery address, including PIN code and contact number.

APRAA & PARMA will not be responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

8. Damaged Package

If your package appears damaged or tampered with at the time of delivery, please contact us as soon as possible with photographs/videos of the package and product.

We will review the issue according to our return and refund policy.

9. Undelivered / Returned Shipments

If an order is returned to us because of an incorrect address, repeated delivery attempts, refusal to accept the shipment, or other customer-related reasons, additional shipping charges may apply for re-shipment.

10. Contact Us

Apraa Parma Clothing Private Limited
Brand: APRAA & PARMA
Website: apraa.in
Email: apraa.pvt@gmail.com
Phone: +91 8010316323

For any shipping-related questions, please contact our customer support team.

Note: Delivery charges and other compulsory charges should be clearly disclosed to customers before purchase; Indian e-commerce rules also require relevant seller/contact and pricing information to be provided.